PRIVACY POLICY · Full Bengali Version

Mambaji's Privacy Policy –
Your Data With Us
Completely Secure

Mambaji believes your personal data belongs to you alone. On this page, you'll find a clear explanation of what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Quick Summary: Mambaji Your personal data is never sold. Information is used solely to operate and improve our services. You may request to view, correct, or delete your data at any time.

1

Introduction & Scope

This Privacy Policy Mambaji Applicable to all platform services, website, and mobile applications. MambajiBy using -r services, you are deemed to have read and accepted this Privacy Policy.

We understand how valuable your personal information is. As a platform trusted by millions across Bangladesh, Mambaji Data protection is our highest priority. This policy is written to inform you — not in legal jargon, but in plain, simple language.

In this policy, "data" refers to any information that can identify you, directly or indirectly. "We" refers to Mambaji The entity operating the platform, and "you" refers to any member or visitor using the service.

2

What Information We Collect

Mambaji Two types of data are collected — information you provide directly, and data generated automatically through your use of the platform.

Data Type Example Time of Collection Mandatory
Identity Information Name, date of birth, national ID Registration & KYC Mandatory
Contact Information Email address, mobile number Registration Mandatory
Financial Information Payment methods, transaction history Deposit/Withdrawal Mandatory
Usage Data Game History, Betting Records When Using the Platform Automatic
Device Information IP Address, Browser, OS On every visit Automatic
Additional Verification Passport, Selfie For High-Value Transactions If necessary

We never store your full bank account number or PIN directly. Payment information is secured through tokenization.

3

How and Why Your Data Is Used

Mambaji Collected information is used for the following purposes:

  • Account Management: Creating, securing, and updating your account.
  • Identity Verification: Verifying your age and identity as part of the KYC process.
  • Transaction Processing: Processing deposits, withdrawals, and bonus distributions.
  • Service Improvement: Analyzing usage patterns to improve the user experience.
  • Fraud Prevention: Detecting unusual activity to protect your account.
  • Legal Compliance: To fulfill required legal and regulatory obligations.
  • Customer Support: Resolving your issues and answering your questions.
  • Contact: To keep you informed about important updates, security alerts, and offers.

Mambaji Your information is never sold or transferred to advertising third parties. If you receive unsolicited messages on your email or mobile, MambajiIf you receive irrelevant messages in the name of , those were not sent by us.

4

Who Your Data Is Shared With

Mambaji Only under very limited circumstances, and exclusively with the following parties:

  • Payment Providers: Necessary information is shared with Dutch-Bangla Bank, bKash, and Nagad to process transactions.
  • Game Providers: Providers like NetEnt and Pragmatic Play receive only the minimum data necessary to operate their games.
  • Third-Party Verification Services: With identity verification agencies as part of the KYC process.
  • Law Enforcement Agencies: When required by a valid legal order or regulatory authority.
  • Audit Body: Independent auditors such as eCOGRA for fairness verification.

Contracts are in place with all of the above parties obligating them to maintain the confidentiality of your information.

MambajiIf any third party associated with misuses your data, please notify us immediately at [email protected].

5

Technical Data Protection Methods

Mambaji Your data is protected using industry-leading security technologies:

  • 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
  • AES-256 Data Encryption: Sensitive data in storage is kept in encrypted form.
  • Firewall & DDoS Protection: Multiple layers of firewalls to prevent unauthorized access to servers.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Regular Security Audits: Regular system audits conducted by third parties.
  • Data Backup: Encrypted backups stored in a secure location.

No system is 100% impenetrable. We also advise our members to use strong passwords, keep 2FA enabled, and never share your password with anyone.

6

Cookie Policy

Mambaji-r website and app use cookies and similar technologies. Cookies are small text files stored on your device.

You can manage cookies through your browser settings. However, disabling certain cookies may affect Mambaji-r certain features may not function properly.

7

Data Retention Period

Mambaji Your data is retained only for as long as necessary. It is not our policy to hold information beyond what is required.

  • Active Account Data: For as long as your account remains active.
  • Transaction History: Up to 7 years, as required by law.
  • KYC Information: 5 years after account closure (international regulatory obligations).
  • Customer Support Conversations: 2 years from the date of resolution.
  • Website Logs: Up to 90 days.

After an account closure request, data is permanently deleted once the applicable legal retention period has expired.

8

Your Rights & Choices

MambajiYou have specific rights over your personal data on

👁️
Right to Access Your Data

You may submit a request to view what information Mambaji holds about you.

✏️
Right to Rectification

You can request corrections to inaccurate or outdated information at any time.

🗑️
Right to Erasure

You may request deletion of your data, provided there are no legal obligations requiring its retention.

🚫
Right to Restrict Processing

You may request that processing of your data for specific purposes be restricted.

📦
Right to Data Portability

You may request an export of your data in a portable format at any time.

📧
Right to Opt Out of Communications

You can unsubscribe from marketing emails or messages at any time.

To exercise any of these rights, email [email protected]. We typically respond within 7 business days.

9

Children's & Minors' Privacy

Mambaji's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Should any such data be collected inadvertently, it will be permanently deleted as soon as we become aware.

If parents believe their underage child Mambajihas opened an account, please contact [email protected] immediately. We will act promptly.

10

Privacy Policy Updates

Mambaji This Privacy Policy may be updated from time to time. When changes are made:

  • The last updated date on this page will be revised accordingly.
  • For significant changes, members will be notified via email or an on-platform notification.
  • Continued use of the service after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly for updates.

11

Contact & Complaints

For any privacy-related questions, requests, or complaints MambajiContact us at:

Mambaji Privacy Team
Email: [email protected]
Response time: within 7 business days

Your concern will be taken seriously and resolved as quickly as possible.

Mambaji's 6 Pillars of Data Protection

How We Protect Your Privacy

🔐
End-to-End Encryption

Every data transmission between your device and Mambaji's servers is encrypted with 256-bit SSL, ensuring no one can intercept your data in transit.

🛡️
Multi-Layer Firewall

Mambaji's servers are protected by multiple layers of firewalls. Every unauthorized access attempt is automatically blocked.

🔑
Two-Factor Authentication

With 2FA enabled at login, no one can access your Mambaji account even if your password is compromised.

🔍
Regular Security Audits

Independent third parties, including eCOGRA, conduct regular audits of Mambaji's systems to ensure security.

🚫
No Sale of Data

Under no circumstances does Mambaji sell member data to advertising companies or any other third party.

📋
Minimal Data Collection Policy

Mambaji only collects information that is strictly necessary to operate its services. No unnecessary data is requested.

🔒 Enjoy Mambaji today — your data stays safe and secure.

Join Mambaji's trusted and secure platform. Your privacy is our top priority.

🛡️

Frequently Asked Questions

Important FAQs About the Mambaji App & Registration

Yes, Mambaji has its own mobile app available on both Android and iOS. Android users can log in to the Mambaji website, go to the "Download App" or "Mobile App" section, and download the APK file — make sure to enable "Install from unknown sources" in your phone's settings before installing. iPhone users can find the app by searching "Mambaji" on the App Store. Once installed, you can log in with your existing account — no new registration required. Compared to desktop, the mobile app offers faster loading times and the convenience of push notifications.

Signing up on Mambaji is quick and straightforward — the process typically takes 3 to 5 minutes. To register, you'll need your full name, an active mobile number or email address, a strong password, and your date of birth. Once you submit your details, an OTP will be sent to your mobile or email to activate your account. If you wish to make your first withdrawal, you'll need to complete KYC verification by uploading photos of both sides of your National ID card along with a selfie. KYC verification is usually completed within 24 hours. Please ensure that all registration details are accurate and match your own identity — any discrepancies may cause issues when processing payouts.
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