Question 1

Payment After winning in a game, how long will it take for the money to reach my bKash or bank account?

Accepted Answer

MambajiAfter winning at, your prize money is first credited to your Mambaji Wallet is credited instantly — straight to your account. To transfer it to your mobile banking or bank account, you'll need to submit a withdrawal request. bKash / Nagad: Usually arrives within 15 to 30 minutes. Dutch-Bangla Bank and other bank transfers: May take 1 to 2 business days. Minimum withdrawal amount: ৳500. Before requesting a withdrawal, make sure your KYC is complete. Withdrawals from unverified accounts may be delayed. Once your request is submitted, you'll receive a confirmation SMS on your phone — keep an eye out for it. For large winnings (above ৳50,000), Mambaji may carry out additional verification for security purposes — this may take up to 24 hours extra.

Question 2

Payment What is the minimum amount needed to start placing bets on Mambaji?

Accepted Answer

Mambaji's minimum betting limits vary depending on the game type. General guidelines: Slots: From as little as ৳10 you can get started. Live Casino (Baccarat, Roulette): Minimum per table starting from ৳50 to ৳100। Sports Betting: The minimum amount for a single bet is ৳50। E-Sports (Dota 2, CS:GO): Minimum ৳50। The minimum deposit amount is ৳200, so even on a limited budget, Mambajiis ready to play. That said, always set a responsible budget before you start — make use of our deposit limit tools.

Question 3

Bonus As a new member, how exactly do I get the welcome bonus — where do I go to claim it?

Accepted Answer

Mambaji's welcome bonus is yours automatically — no need to go anywhere to "claim" it separately. Sign Up: /registerand open a free account. Make Your First Deposit: Make a minimum deposit of ৳500 using any available method. Bonus will be credited automatically: A 100% welcome bonus on your deposit amount will be credited directly to your wallet. Example: Deposit ৳1,000 and get ৳1,000 in bonus funds — giving you ৳2,000 to play with right from the start. Please note: Wagering requirements must be met before bonus funds can be cashed out (typically 10–15x). For details, Terms & Conditionsto find out. The welcome bonus is available to first-time registrants only.

Question 4

Gaming How do you play Live Casino on Mambaji — what's the process for complete beginners?

Accepted Answer

Mambaji's Live Casino brings real, professional dealers to your screen — streaming live via camera so you can watch and place bets from the comfort of your home. How to get started: Log In and go to the "Live Casino" section. Choose a Game – Baccarat, Roulette, Dream Catcher, or Blackjack. View table limits – each table displays its minimum and maximum bet amounts. Click on the betting area – Place your bets on the outcome of a card game or wheel spin. Confirm your bet within the time limit – Each round has a set time window for placing bets. Baccarat and Dream Catcher Simple for beginners. In Baccarat, you just place a bet on one of three options — Banker, Player, or Tie. For smooth streaming, a minimum 4G internet connection is recommended.

Question 5

Gaming I want to set my own play limits or budget — how do I do that on Mambaji?

Accepted Answer

Mambaji takes responsible gaming seriously. Once logged in, you can access the following tools directly from your account: Deposit Limit: Set a daily / weekly / monthly deposit limit. Once the limit is reached, no further deposits will be allowed. Loss Limit: Once you reach the specified loss amount, the system will automatically stop your betting. Session Timer: Set a limit on how long you play in a single session. Cooling-Off: Take a gaming break for 1 day to 6 weeks. Self-Exclusion: Keep your account completely inactive for 6 months to 5 years. To enable these tools, log in → Profile → "Responsible Gaming" section. For full details, visit our Responsible Gaming Go to the page.

Question 6

Account Can two members of the same household open separate Mambaji accounts while living at the same address?

Accepted Answer

MambajiAs per the policy of One account per person only Permitted. However, if the same person creates a second account, it is a punishable offence and both accounts may be permanently suspended. However Different members of the same household (different individuals, different NIDs, different mobile numbers, different bank accounts) may maintain separate accounts from the same address. Conditions: Each person must have their own national ID. A separate mobile number and email address must be used for each account. Withdrawals can only be made to a payment method registered in your own name. If any unusual activity is detected, Mambaji reserves the right to conduct KYC verification.

Question 7

Account What documents are needed to verify my Mambaji account, and how long does the process take?

Accepted Answer

Mambaji's KYC (Know Your Customer) verification is mandatory before making any withdrawals. Required documents: Identity Verification (any one of the following): National ID Card (NID), Passport, or Driving License. Address Verification (any one of the following): Utility bill (electricity/gas) or bank statement — must be dated within the last 3 months. Selfie: A photo clearly showing both your face and your ID document together. Method: Log in → Profile → "Identity Verification" or "KYC Verification". Upload a clear photo or scan of your document. Submit and wait for a confirmation SMS. Time: General 12 to 24 hours for verification to be completed. On public holidays, this may take up to 48 hours. Once KYC is done, you won't need to repeat the process.

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